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Business Continuity Plan

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To our Clients and Prospective Clients:

Compensation Works Corporation (“CWC”) is committed to protecting its employees, clients, and their assets at all times, including during emergencies or significant business disruptions. CWC’s Business Continuity Plan (BCP) has been developed to provide a reasonable assurance of business continuity in the event of a disruption to CWC’s normal operations.

As part of this commitment, and in compliance with internal policies, industry best practices and FEMA recommendations, CWC has developed and implemented a Business Continuity Plan (BCP). The BCP was designed by identifying CWC’s critical risks and documenting the functional requirements needed to reestablish essential business operations. The BCP documents the actions and procedures to be followed before, during, and after a prolonged service outage resulting from the loss of operational facilities, critical information systems, or essential personnel. In instances by which business processes require recovery from a significant operational disruption, the BCP includes recovery environments, work displacement agreements, and work-from-home arrangements.

CWC’s infrastructure is designed to ensure computing systems and networks are built with sufficient redundancies. Significant business disruptions can vary in their scope, such as only our firm, a single building housing our firm, the downtown Seattle area, greater metropolitan area, or a larger region. Depending on the type of disruption, we will transfer our operations to a site outside of the affected area, and recover and resume business as soon as possible.

CWC relies on the availability, capacity, and reliability of information technology. Each primary computer center is operated by world class vendors such as Microsoft, Amazon, and Google and has similar back-up/disaster recovery sites which are established away from CWC’s primary work locations. Our vendor’s computer centers are equipped with stand-alone electrical power and cooling capabilities sufficient to run for several weeks without relying on utility power.

CWC’s management team is responsible for the coordination of communication and response procedures in the event of a disruption or possible disruption to normal operations. Included in the management team’s responsibilities is the communication of the BCP with our principal business partners.

In any situation, we plan to continue in business and notify you through our website.

The BCP is confidential and proprietary in nature and is therefore not made available for public distribution.

To build your Business Continuity Plan start here:

FEMA – Emergency Preparedness Resources for Businesses

Ready.gov – Business Continuity Plan